Privacy Policy
Effective: April 10, 2025
Hardwick & Krauss PLLC (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the personal data you provide when you engage with our services, visit our website, or communicate with us.
Information We Collect
- We may collect and process the following types of personal information:
- Contact Information – such as your name, phone number, email address, and mailing address.
- Case Information – details related to your family law matter, including documents, court filings, and communications.
- Payment Information – billing details and payment history.
- Website Data – data collected via cookies and analytics tools when you visit our website.
- Marketing Preferences – including your preferences regarding promotional communications from us
How We Collect Personal Information (PI)
We may collect PI from you when:
- You voluntarily provide it to us on our website, in our office(s), or over the phone.
- You sign up to receive emails, alerts or other communications.
- You communicate with us either on our website, in our office(s), or over the phone.
How We Use Your Information
We do not transfer consumer data to any external organizations under any circumstances, including for service delivery, even with consent.
Marketing Communications
You may receive marketing communications from us if you are an existing client, or have requested information from us or registered to use the Sites and, in each case, where you have not opted out of receiving that marketing. We will obtain your consent to email marketing where affirmative opt-in to receive unsolicited marketing communications is required by law. You have the right to opt-out of receiving marketing communications from us at any time by:
- Calling us directly at (772) 208-3118; or
- Using the "Unsubscribe" link provided in our marketing communications
Opting out will not affect our communications with you related to your case or other essential service-related messages.
Sharing of Information
- Customer data is not shared with 3rd parties for promotional or marketing purposes.
- Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
We do not sell, rent, or trade your personal information. We may share information with trusted third parties who assist us in delivering services, such as:
- Legal professionals working on your case.
- Payment processors and administrative support providers.
- IT and website service providers.
- All such third parties are required to maintain the confidentiality and security of your information.
Messaging Terms and Conditions
By providing your phone number and agreeing to receive texts, you consent to receive text messages from Hardwick & Krauss, from 772-521-0041 regarding regarding your legal case, appointment reminders, and service updates. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 772-521-0041 or arantxasu04@gmail.com. Mobile opt-in information is never shared with third parties.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosures.
Your Rights
- You have the right to:
- Access the personal information we hold about you.
- Request corrections or updates to your information.
- Withdraw consent where applicable.
- Request deletion of your data, subject to our legal obligations.
To exercise any of these rights, please contact us at (772) 208-3118
How Long We Retain Your Personal Information (PI)
- Your PI will not be kept for longer than is necessary for the purposes for which it was collected and processed.
- In relation to the Sites, we will retain your PI for as long as your registration on the Sites is active or as needed to provide you with services or information you have requested.
- In relation to our legal services, as a general rule, if we are no longer providing services to you, we will delete your data after 10 years following completion of the matter. However, different retention periods may apply for the purposes of complying with our legal, regulatory and accounting reporting obligations, and where necessary for the establishment or defense of legal claims. Following the end of the of the relevant retention period, we will securely delete or anonymise your personal data.
Children’s Privacy
Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
Hardwick & Krauss PLLC
1922 SE Port Saint Lucie Blvd, Port Saint Lucie, FL 34952
(772) 208-3118